MICHELLE OKAFOR
HR Manager
Atlanta, GA · m.okafor@email.com · (555) 482-9137
Summary
HR Manager with 9+ years leading full-cycle HR operations for mid-sized organizations. Reduced voluntary turnover by 25% through targeted engagement programs and managed HR operations for 450+ employees across three states.
Experience
HR Manager · Delta Air Lines
2019 - Present
- Directed HR operations for a 450-employee division, reducing voluntary turnover from 24% to 18% in two years
- Implemented a new Workday-based onboarding workflow, cutting new-hire ramp time by 30%
- Resolved 120+ employee relations cases annually while maintaining 100% compliance in FMLA/ADA audits
Senior HR Generalist · Home Depot
2015 - 2019
- Managed benefits enrollment for 800+ employees, achieving 95% on-time enrollment compliance
- Partnered with 6 department heads to redesign the performance review process, improving completion rate from 70% to 98%
Education
B.B.A. Human Resource Management — University of Georgia · 2015
Skills
Workday, ADP Workforce Now, BambooHR, FMLA/ADA Compliance, Employee Relations, Performance Management, Benefits Administration, Succession Planning, SHRM-CP, Onboarding, HR Policy Development, Labor Law Compliance