DEREK KOWALCZYK
Senior IT Business Analyst
Chicago, IL · d.kowalczyk@email.com · (555) 567-8901
Summary
Senior IT business analyst with 10+ years bridging business stakeholders and engineering teams on enterprise banking systems. Delivered $2.1M in annual savings by re-engineering claims workflows and led requirements gathering for a core banking platform migration impacting 3M+ customers.
Experience
Senior IT Business Analyst · Northern Trust
2018 - Present
- Led requirements gathering for core banking platform migration serving 3M+ customer accounts
- Re-engineered claims processing workflow, delivering $2.1M in annual operational savings
- Facilitated UAT across 12 cross-functional teams, reducing post-launch defects 40%
IT Business Analyst · Accenture
2014 - 2018
- Documented business requirements for 20+ enterprise software implementations across finance clients
- Built process maps and SQL data reports that cut reporting turnaround time from 5 days to 1 day
Education
B.S. Business Information Systems — University of Illinois at Urbana-Champaign · 2014
Skills
Requirements Gathering, SQL, Jira, Confluence, UML, Agile, Scrum, Business Process Modeling, Stakeholder Management, Tableau, Visio, UAT