Daniel O'Brien
IT Business Analyst
Boston, MA · d.obrien@email.com · (555) 447-9028
Dear Hiring Manager,
I'm writing to apply for the IT Business Analyst role on your enterprise applications team. On my current project, the requirements documentation I built for a claims-processing system upgrade cut post-launch change requests by 60% compared to our prior release.
I run stakeholder interviews and process mapping in Visio, track requirements in Jira and Confluence, and use SQL to validate data assumptions before development starts. I led a gap analysis between our legacy intake process and a new workflow tool that identified 14 redundant approval steps, and the resulting redesign cut average processing time from 9 days to 3.
I know your team is modernizing its customer onboarding platform, and that kind of cross-departmental requirements work is where I add the most value. I'd welcome the opportunity to discuss how I can help translate that project's business needs into a system your engineers can build with confidence.
Best regards,
Daniel O'Brien