MARCUS THOMPSON
Restaurant Manager
Chicago, IL · m.thompson@email.com · (555) 214-7789
Summary
Restaurant manager with 7+ years leading full-service dining operations, managing P&L up to $4.2M annually, and building teams that drive guest satisfaction and profitability.
Experience
Restaurant Manager · Morton's The Steakhouse
2019 - Present
- Managed daily operations for a 220-seat, $4.2M annual revenue restaurant, exceeding profit targets by 12% in 2024
- Hired, trained, and scheduled a staff of 45 FOH/BOH employees, cutting turnover from 68% to 34%
- Implemented a labor-cost tracking system that reduced overtime spend by $38K annually
Assistant Restaurant Manager · The Capital Grille
2016 - 2019
- Supervised nightly service for up to 300 covers, maintaining a 4.7/5 average guest satisfaction score
- Reduced food cost variance from 4.1% to 1.8% through vendor renegotiation and waste tracking
Education
B.S. Hospitality Management — Michigan State University · 2016
Skills
P&L Management, Inventory Control, POS Systems (Toast, Aloha), Staff Scheduling, Food Safety (ServSafe), Vendor Negotiation, Labor Cost Control, Guest Relations, Team Leadership, Menu Engineering